CARE & REPAIR
I integrate a variety of gemstones, metal components and finishes into my pieces to compliment my artisan style. Please read the product descriptions carefully so you know what you are purchasing.
I try to use non-tarnishing metals and most of our pieces are nickel, lead and cadmium-free. Plated jewelry will not have the longevity of sterling silver or stainless steel, however, if you care for them properly you can prevent tarnishing for quite a while. Oxidization/tarnishing occurs when the materials in plated metals are exposed to air, salt, light, humidity and moisture. So to prevent this DO NOT get your plated jewelry wet or leave it in the bathroom exposed to steam. DO NOT leave in direct sunlight when you aren't wearing your jewelry. Try to keep in a dark place and store in anti tarnish cloth or bag.
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Depending on your skin type, the metal can leave markings on the skin. This can vary based on hormones, humidity and temperature. Some days your skin may darken other days it won't. This is by no means a default in the piece. It is a natural process that depends on your body chemistry reacting with the metals. Some suggestions for slowing the process: avoid thick or oily hand creams and take off rings when applying haircare, skincare or makeup products. Wash and dry hands completely before putting on rings. Don't wear your plated jewelry when you'll be sweating profusely. Clean after every wear.
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To clean your jewelry, I suggest wiping it down with a clean soft cloth to remove any traces of salt and oils that can get transferred from the skin while being worn. For clay pieces, and pieces with varnish or resin coating, you can use baby wipes to gently clean your jewelry.
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If you purchase from us and need a repair done...NOT A PROBLEM...this happens when a piece is dropped, a stone or glass bead cracks or chips OR a child gets a hold of a stretch bracelet and tries to see how far it can stretch and OOPS there it goes!
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Send us an email at jolynnu76@gmail.com and we will give you instructions to mail back and the nominal service fee to fix. If we don't have an identical bead or stone we will do our best to match and send you photos. You will be responsible for shipping costs.